Payment Policy

Payment Policy

About Credit/Debit Card

Under this customer policy: We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. All store prices and checkout charges are stated in U.S. dollars (USD). The payment options actually available for an order are displayed securely at checkout.

As a clear operating standard: Payment information is encrypted and processed by Shopify and authorized payment providers. Lava Lamp does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

To explain this requirement clearly: Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

To provide dependable customer guidance: Taxes are charged when required by applicable law and are calculated or displayed during checkout. We do not promise a fixed tax exemption.

As a consistent service standard: Approved refunds are returned to the original payment method within 5–10 business days after return inspection and approval. A bank or card issuer may need additional time to post the credit. Payment questions may be sent to Support@lavalamz.shop or 2538474073.

Business Identification and Support
Business entity: Lava Lamp
Retail name: Lava Lamp
Customer support email: Support@lavalamz.shop
Support telephone: 2538474073
Business mailing address: 702 2nd St SW, Rochester, Minnesota, 55902, United States